Privacy policy

How we handle your personal data when you book a move.

Last updated 17 June 2026

1. Data controller

The controller is Hlib Denysenko, IČO 21462518, with its registered seat at Moravcových 1015/4, Vysočany, 190 00 Praha 9, registered in the Živnostenský rejstřík (Czech Trade Register). Contact: info@stehomanie.cz, +420 702 986 519.

2. What data we process

We process the data you enter in the order form or give us by phone: your name, phone number, pickup and delivery addresses, the date and time of the move, your preferred language and a description of the job. Your IP address is used only to protect the form from abuse and is not stored with the order.

3. Purpose and legal basis

We process the data to handle your enquiry and provide the moving service — the legal basis is performance of a contract and pre-contractual steps (Art. 6(1)(b) GDPR). Protecting the form against abuse is based on our legitimate interest (Art. 6(1)(f) GDPR).

4. Recipients

Only the controller has access to the data. Our hosting provider acts as a processor and stores the data on servers in the EU (Frankfurt). We do not sell your data or share it for third-party marketing.

5. Transfers outside the EU

We process your personal data within the European Union. No transfer to countries outside the EEA takes place.

6. Retention period

Data from confirmed orders is kept for as long as needed to provide the service and for up to 3 years (the limitation period for potential claims). Unconfirmed enquiries are deleted within 12 months.

7. Your rights

You have the right to access your data, to rectification, erasure, restriction of processing, objection, and data portability. Exercise your rights at info@stehomanie.cz. You also have the right to lodge a complaint with the supervisory authority — the Office for Personal Data Protection (Pplk. Sochora 27, 170 00 Prague 7).

8. Cookies

The site uses no analytics or marketing cookies and does not track you. We use only technically necessary means for the site to work (such as remembering your language), which do not require consent.

9. Automated decision-making

No automated decision-making or profiling takes place.

10. Changes to this policy

We may update this policy. The current version is always available on this page.